Now Hiring - Self Pay Medical Collector in Amarillo, TX

Job description

Are you looking for an opportunity where your skills and compassion come together? Are you seeking a rewarding career in the healthcare industry, where you can make a positive impact on patients' lives while excelling in your profession? Would you like to leave the office everyday with the satisfaction of knowing your efforts directly impact the lives of patients and their families?

Look no further than Apollo MedFlight – a leading aviation healthcare organization that prioritizes patient care and empowers its employees to excel.

Apollo MedFlight is a fast-paced, growing company and we are looking for an outstanding Self Pay Medical Collector that will be passionate in assisting our customers with setting up and maintaining their accounts, performing collection duties, and completing various administrative tasks.

A Day in the Life:

• Provide our patients and our customers with World Class service
• Update patient insurance, confirming eligibility and queue claims for billing
• Act in a professional manner and treat patients, co-workers, and leadership with respect at all times
• Make outbound calls and inbound calls for resolution of billing inquires to patients and payors
• Troubleshoot and identify patient billing issues
• Evaluate accounts from both an insurance and self-pay perspective
• Manage and work queues and worklists in billing system
• Data entry
• Team projects – handed out by team lead or supervisor
• Maintain expected performance metrics
• Other duties as assigned

The background profile we are looking for:

• 2 - 3 years previous collections experience, customer service or inside sales experience. We will train the right candidate.
• Understanding and knowledge of medical payors from Private, Government, Workers Compensation, Auto and others
• Experience with medical billing software
• Able to work under pressure and meet strict deadlines and performance goals
• Demonstrated understanding of medical terminology
• Team player and self-starter
• Coachable and open to learning new things
• Strong verbal and written communication skills
• Ability to multi-task and stay organized
• Ability to complete task to completion
• Understanding of Revenue Cycle, AR follow up, Cash Follow, Denial management and or Self Pay role
• Ability to elevate situations, problem-solve and escalate situations to supervisors as needed.

Compensation and benefits:

• Competitive pay (DOE)
• Health, Dental, Vision, STD/LTD, Life Insurance
• PTO
• 401k
• Bonus potential

Amarillo the hub of the Texas Panhandle and is in the top 100 best places to live in the US in 2023 according to Livability (Amarillo, TX Top 100 Best Place to Live in the US in 2023 - Livability).

To learn more about Apollo MedFlight, please visit: [please apply online] the description above sounds like the kind of team you want to be a part of, we look forward to talking to you!

At Apollo, we know that we are all better together, and we are proud to be an Equal Employment Opportunity employer. We value, respect, and protect the uniqueness each of us brings. Our workplace thrives by including all voices and makes our business – and the communities we serve – stronger.

All employment decisions at Apollo are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy, childbirth or related medical conditions), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Apollo will not tolerate discrimination or harassment based on any of these characteristics. At Apollo we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Apollo will not discriminate against anyone on the basis of a disability. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our Human Resource department at 806.[please apply online] or by email at [please apply online].

Job Type: Full-time

Pay: From $16.15 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay

Experience:

• Medical collection: 2 years (Preferred)

Work Location: In person